Calling Features and Other Services:

Rates = Residential/Business

Abbreviated Dialing – 8 code capacity - $2.00/$2.75

Program up to 8 numbers for fast one-digit dialing.

To Program:

  1. Dial *74 (for rotary, dial 1174).
  2. Enter code (2 through 9).
  3. Enter phone number and # (for rotary, skip # and allow for a 4-second pause).
  4. Listen for confirmation tones and hang up.

To Use:

  1. Dial the selected code number.
  2. Dial # (if touchtone).
  3. Wait for call to be placed.

Abbreviated Dialing – 30 code capacity - $3.00/$3.75

Program up to 30 numbers for fast two-digit dialing.

To Program:

  1. 1. Dial *75 (for rotary, dial 1175).
  2. Enter code (20 through 49).

Enter phone number and # (for rotary, skip # and allow for a 4-second pause).

Listen for confirmation tones and hang up.

To Use:

  1. Dial the selected code numbers.
  2. Dial # (if touchtone).
  3. Wait for call to be placed.

Additional Directory Listings - $0.50/$0.50

Allows you to list other names associated with your telephone number in the telephone directory.

Anonymous Call Rejection with Calling Name and/or Number - $0.50/$0.50/ without Calling Name and/or Number - $1.00/$1.00

Refuses calls from callers who block their numbers.

To Activate:

  1. Dial *77 (for rotary, dial 1177).
  2. Wait for the confirmation tones.
  3. Hang up.

To Deactivate:

  1. Dial *87 (for rotary, dial 1187).
  2. Wait for the confirmation tones.
  3. Hang up.

Automatic Call Back - $2.00/$2.00

Calls the last number to ring your phone.

To Activate:

  1. Dial *69 (for rotary, dial 1169).
  2. Listen for announcement giving you the last phone number having called you.
  3. To return the call, dial 1 and wait for an answer.
  4. If you do not wish to return the call, simply hang up.

A recording will state if the line is busy. The line will be checked for the next 30 minutes. A special ring will notify you when the line is free. The call will connect when you lift the handset.

Automatic Redial - $2.00/$2.00

Continuously redials the last number you dialed until the call goes through.

To Activate:

  1. Dial *66 (for rotary, dial 1166).
  2. Listen for ringing and wait for an answer.

A recording will state if the line is busy. After the recording, hang up. The line will be checked for the next 30 minutes. A special ring will notify you when the line is free. The call will connect when you lift the handset.

Call Forwarding - $1.75/$2.25

Forwards incoming calls to another phone number.

To Activate:

  1. Dial *72 (for rotary, dial 1172)
  2. Wait for confirmation tones.
  3. Dial the phone number that you wish the calls to be forwarded to and wait for the confirmation tones.
  4. Hang up.

To Deactivate:

  1. Dial *73 (for rotary, dial 1173)
  2. Wait for the confirmation tones
  3. Hang up.

Call Forwarding – Busy - $2.00/$2.00

Forwards calls only when your line is busy.

To Activate:

  1. Dial *90 (for rotary, dial 1190)
  2. Wait for the confirmation tones.
  3. Dial the phone number that you wish the calls to be forwarded to and wait for the confirmation tones.
  4. Hang up.

To Deactivate:

  1. Dial *91 (for rotary, dial 1191)
  2. Wait for the confirmation tones.
  3. Hang up.

Call Forwarding – No Answer - $2.00/$2.00

Forwards calls only when there is no answer on your line.

To Activate:

  1. Dial *92 (for rotary, dial 1192)
  2. Wait for the confirmation tones.
  3. Dial the phone number that you wish the calls to be forwarded to and wait for the confirmation tones.
  4. Hang up.

To Deactivate:

  1. Dial *93 (for rotary, dial 1193)
  2. Wait for the confirmation tones.
  3. Hang up.

Call Forwarding - Remote Access - $2.00/$2.00

Allows you to activate or deactivate Call Forwarding when you are away from your telephone number. You must subscribe to Call Forwarding in order for this feature to work.

To Activate:

  1. Dial 247-7777 (use area code if out of the area).
  2. Enter your telephone number and PIN (default PIN is 9999). Wait for confirmation tones.
  3. Then dial *72 (for rotary, dial 1172).
  4. Wait for confirmation tones.
  5. Dial the phone number that you wish the calls to be forwarded to and wait for the confirmation tones.
  6. Hang up.

To Deactivate:

  1. Dial 247-7777 (use are code if out of the area).
  2. Enter your telephone number and PIN.
  3. Wait for confirmation tones.
  4. Then dial *73 (for rotary, dial 1173).
  5. Wait for confirmation tones.
  6. Hang up.

Note: You will need to contact us to change the PIN.

Call Waiting/Cancel Call Waiting - $2.00/$2.00

Alerts you to another incoming call when you are already on the line. Cancel Call Waiting allows you to temporarily cancel the Call Waiting feature.

To Use Call Waiting:

  1. When you hear the beep tone alerting you to another call, depress and release the switch-hook (or flash) to put the original caller on hold. This also connects you to the calling party.
  2. To alternate between parties, depress and release the switch-hook (or flash) once for each transfer.

Note: The conversation between you and either party is private. If you desire to end the original call when you hear the call waiting tone, simply hang up and the phone will ring with the new call.

 

To Activate Cancel Call Waiting:

  1. Dial *70 (for rotary, dial 1170).
  2. When you receive dial tone, dial the number you desire.
  3. Anyone calling your phone will receive a busy signal during this call. Cancel Call Waiting is terminated when you hang up.

Call Waiting ID - $3.00/$3.00

Allows for the display of the name and/or number of a new caller when you are already on the phone.

(Must have Calling Name and/or Calling Number Delivery)

Calling Name Delivery - $3.50/$3.50

View only the caller’s name on incoming calls.

You must have a phone capable of displaying the Caller ID information in order for the delivery option to function properly.

Calling Number Delivery - $3.50/$3.50

View only the caller’s number on incoming calls.

You must have a phone capable of displaying the Caller ID information in order for the delivery option to function properly.

Calling Name & Number Delivery - $5.00/$5.00

View the caller’s name and number on incoming calls.

You must have a phone capable of displaying the Caller ID information in order for the delivery option to function properly.

Customer Originated Call Trace - $8.00 (per activation)

Initiates a trace of the last call you received. If you place or receive another call prior to activating the trace, it will not record the correct number. The results of the trace will be furnished only to legally constituted authorities upon proper request. You will be required to contact the appropriate law enforcement agency for further action.

To Activate:

  1. Hang up after receiving the annoying call.
  2. Dial *57 (for rotary, dial 1157).
  3. Listen for announcement and follow the prompts to initiate the trace. Be sure to note the date and time.

Contact the Business Office before the end of the next business day for further investigation. You will need to provide the date and time that the trace was activated.

Direct Line/Manual Line - $2.00/$2.00

Direct Line automatically places a call to a preselected number when the phone is left off the hook for a certain period of time. The designated number may not be an emergency number, such as fire, ambulance, etc. Manual Line connects the call to an operator.

Distinctive Alert/Call Waiting - $2.50/$2.50

Provides a distinctive ring or call waiting signal when preselected numbers call.

To Activate:

  1. Dial *61 (for rotary, dial 1161).
  2. Follow the voice instructions, which will guide you through the steps of how to:
  • Turn Distinctive Alert/Call Waiting on and off.
  • Set up and/or make changes to your list.

Do Not Disturb - $2.00/$2.00

Do Not Disturb
Allows you to place your telephone in an apparent busy condition to all incoming calls without affecting the outgoing features of the line. The calling party will receive a recorded message and your phone will not ring when the feature is active.

To Activate:

  1. Dial *78 (for rotary, dial 1178).

To Deactivate:

  1. Dial *79 (for rotary, dial 1179)

Do Not Disturb–Telemarketing - $2.00/$2.00

Allows you to intercept all incoming calls with an announcement stating, “ You have called a number which does not accept calls from telemarketers. All other callers may press “1”.

To Activate:

  1. Dial *78 (for rotary, dial 1178).

To Deactivate:

  1. Dial *79 (for rotary, dial 1179)

Find Me Ring - $5.95/$5.95

Remain mobile by having up to four phone numbers, in addition to your primary phone, ring. Additional phone numbers (i.e. cellular phone, office phone, etc.) can ring simultaneously or in the order of your choice. Additional options are also available.

To Activate:

  1. Contact the Business Office at 979.242.5911 or 1.800.242.5911

Non-published Number - $1.00/$1.00

Your telephone number is private and will not be published in the telephone directory or listed in directory assistance.

Per-Call Blocking - No Charge/No Charge

Prevent your name and/or number from appearing to Caller ID Service subscribers only on the calls that you choose to block. Calls blocked on a “per-call” basis will be displayed on the Caller ID Service unit as “anonymous” or “private”. Per-call blocking is free of charge and will automatically be available to all Cooperative members. There is no need to subscribe to Caller ID per-call blocking.

To Activate:

  1. Dial *67 (for rotary, dial 1167) before placing your call.
  2. Listen for confirmation tones.
  3. Dial the number you wish to call.
  4. Once you hang up, Per-call blocking will automatically be deactivated.

Per-Line Blocking - No Charge/No Charge

Automatically block your name and/or number on every call. Every call placed will be displayed as “anonymous” or “private” on the Caller ID Service display unit. If you subscribe to Per-Line Blocking, you may unblock your number on any call you choose, free of charge.

To Deactivate:

  1. Dial *82 (for rotary, dial 1182) before placing your call.
  2. Listen for confirmation tones.
  3. Dial the number you wish to call.
  4. Once you hang up, per-line blocking will automatically be restored.

Selective Call Acceptance - $2.00/$2.00

Allows you to screen incoming calls by creating a list of phone numbers from which you are willing to accept calls. Calls from numbers not contained on your list are sent an announcement that informs the caller that you are not receiving calls at this time.

To Activate:

  1. Dial *64 (for rotary, dial 1164).
  2. Listen to the voice instructions, which will guide you through the steps of how to:
  • Turn Selective Call Acceptance on/off.
  • Set up and/or make changes to your list.

Selective Call Forwarding - $2.00/$2.00

Create a special list of numbers that will be forwarded.

To activate:

  1. Dial *83
  2. Wait for confirmation tones
  3. Voice instructions will guide you through the steps for using Selective Call Forwarding.

Selective Call Rejection - $2.00/$2.00

Allows you to create a list of phone numbers from which you do not wish to receive calls. Calls from numbers on your list will receive an announcement that informs the caller that you are not receiving calls at this time

To Activate:

  1. Dial *60 (for rotary, dial 1160).
  2. Listen to the voice instructions, which will guide you through the steps of how to:
    • Turn Selective Call Rejection on/off.
    • Set up and/or make changes to your list.

 

Note: After receiving an annoying call, you may wish to prevent that person from calling you in the future. The voice instructions will explain how to add the number of the last caller to your list (even if you do not know the party’s phone number, as long as the number is not blocked.)

Three-Way Calling - $1.75/$2.25

Allows you to conference call with two other parties at one time.

To Use:

  1. Depress the switch-hook (or flash) to put the first person on hold. Listen for the confirmation tones followed by a normal dial tone.
  2. Dial the number of the person you want to add to the call.
  3. Depress and release the switch-hook again to add the first person back. Now all three are on the line at one time.

Toll Denial – Local Exchange Service - $1.75/$2.25

Denies “1+” Long Distance and “0+” Operator calls. Allows only local calls to be made.

Toll Denial – with 800 Service Access - $1.75/$2.25

Denies “1+” Long Distance and “0+” Operator calls. Allows local and toll-free calls to be made.

Toll Denial – with PIN Override Service - $2.00/$2.00

Denies “1+” Long Distance and “0+” Operator calls unless a PIN is entered. (Must have touch-tone service.)

To Activate Toll Denial – with PIN Override Service:

  1. Dial *13.
  2. Enter 4 digit PIN and press #.
  3. Dial the phone number as usual.

Touch Tone Dialing - $0.75/$0.75

Touch tone dialing generates a digital tone when keys are pressed on the telephone keypad. Some push button phones use “pulse” dialing, which works over a rotary network and does not generate the digital tone necessary for many of today’s phone functionalities.

Voice Mail - Basic - $4.95/$4.95

A voice messaging service which allows callers to leave a message. The messages are stored in your own private voice mailbox.
Consists of 10 messages with a 5-day memory. Messages have a maximum length of two minutes each.

To Access:

  1. Dial *14
  2. Listen to Instructional Prompts

Note: Call Forwarding Busy and/or Call Forwarding No Answer and Touch Tone dialing are required. If you choose Call Forwarding No Answer, you must also choose the number of rings before the call is forwarded to Voice Mail.

VoiceMail User Guide

Voice Mail – Enhanced - $8.95/$8.95

A voice messaging service which allows callers to leave a message. The messages are stored in your own private voice mailbox.
Consists of 20 messages with a 10-day memory. Messages have a maximum length of two minutes each.

To Access:

  1. Dial *14
  2. Listen to Instructional Prompts

Note: Call Forwarding Busy and/or Call Forwarding No Answer and Touch Tone dialing are required. If you choose Call Forwarding No Answer, you must also choose the number of rings before the call is forwarded to Voice Mail.

VoiceMail User Guide

Voice Mail to E-mail - $5.95/$5.95

Receive an e-mail with attached wav file each time someone leaves you a voice message, in addition to the message in your voice mailbox.

VoiceMail User Guide

NOTE: An activation fee of $5.00 applies each time any single feature or combination of features is added to existing service.

Discounted prices are available when two or more Calling Features are ordered on the same customer line. All charges are monthly, unless otherwise noted.

Residential Pricing Discounts:
Two Features $2.50
Each Additional Feature $1.00
Business Pricing Discounts:
Two Features $3.25
Three Features $4.55
Four Features $6.00
Five Features $7.00
Six Features $8.25
Seven Features $9.00
Eight Features $11.00
Nine Features $12.25
Ten Features $13.25
Each Additional Features $1.25