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Scam Calls, Emails & Text Messages

Scam Calls, Emails & Text Messages

Some customers have received calls, emails and text messages urging the recipient to reply confirming personal information, to open an attachment or to click on a link. Do not respond to these emails, or open attachments, or click on these links. These emails & text messages are spam and you should delete them immediately.

CVCTX will not send an email asking you to click a link to avoid the closing of your account, nor will we ask you for your password via email.

 

If you are not sure whether a message is spam, call our office during business hours at 979-242-5911 and one of our representatives can assist you.


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March/April Connection Magazine

 

Click here for the March/April 2025 issue of Colorado Valley’s Connection magazine featuring Fayette County 4-H and the Fayetteville ISD FFA Chapter! Don’t miss out on articles showcasing the positive impact these organizations have on the youth in our community.

The Connection Magazine is provided free to our customers and highlights current events in our community, our customers, and current topics in our industry. Customers should receive their copy in the mail soon.

Please enjoy!

 


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Cybersecurity Coloring Book for Kids

Gizmo the Internet Guard Dog is a fun and engaging coloring book that helps kids learn the basics of staying safe online! The free educational book was created by NTCA – The Rural Broadband Association and is perfect for young explorers to enjoy while learning about cybersecurity!

Click HERE to download your copy and learn how to #BeCyberWise.

 


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Unplug Modems During Lightning Storms

Remember to unplug your high-speed modem and router during lightning storms.  A surge protector can’t always protect your equipment.  If your internet connection runs through the phone line, disconnect the cord from the jack because power surges can also travel through the phone line and damage your equipment.

 


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Sign up for Customer Alert Information

 

Sign up for Colorado Valley’s Customer Alert email to receive notification before routine maintenance is scheduled or when there is a known outage.

We do try to minimize impacts to the network when performing maintenance, but it does occasionally require some downtime. Weather, power outages and fiber cuts can also affect network availability. With our Customer Alert email notifications, you’ll be informed when service will be interrupted, helping you to plan accordingly. If you are having trouble and have not received notice of an outage, contact our 24/7 Technical Support line at 877-452-9035.

Click here to sign up.


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988 Suicide & Crisis Lifeline

In 2020, Congress designated the new 988 dialing code to operate through the existing National Suicide Prevention Lifeline’s (1-800-273-8255) network of over 200 locally operated and funded crisis centers across the country.

988 is a direct connection to care and support for anyone experiencing mental health-related distress including thoughts of suicide, mental health or substance use crisis, or any other kind of emotional distress. People can also dial 988 if they are worried about a loved one who may need crisis support.

The National Suicide Prevention Lifeline is funded by SAMHSA (Substance Abuse and Mental Health Services Administration) and has been administered by Vibrant Emotional Health since it began in 2005. The Lifeline is a national network of over 200 local, independent crisis centers equipped to help people in mental health related distress or experiencing a suicidal crisis via call, chat, or text. The Lifeline provides free and confidential support to people in suicidal crisis or mental health-related distress 24 hours a day, 7 days a week, across the U.S.


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Find the Speed You Need!

Is your internet running slow because of too many devices? Use our online calculator to find out how much bandwidth you actually need based on the number of internet connected devices you have.
It’s that easy!


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