Colorado Valley Telephone Cooperative, Inc. (CVTC) was established in 1953 and is located in rural Central Texas, midway between Austin and Houston. We offer our members and customers local and long distance voice service as well as high-speed Internet. We are one of the largest companies in Fayette County and are committed to giving back to our community.

Supporting Local Talent
Colorado Valley Communications enjoys attending area community career events. We have a pool of talented employees who want to live and work locally. If you are interested in joining our company, please submit for consideration a resume with cover letter to jobinquiry@cvctx.com.
 
We hope to hear from you soon! 

Current Employment Opportunities:

Business Sales Specialist

Job Title:

Business Sales Specialist

Company Name:

Colorado Valley Telephone Cooperative, Inc.

Job Description:

Colorado Valley Telephone Cooperative, Inc. (CVTC) was established in 1953 and is located in rural Central Texas, midway between Austin and Houston.  We offer our members and customers local and long distance telephone service as well as high-speed broadband services.  We are one of the largest companies in Fayette County and are committed to giving back to our community.

CVTC is seeking a highly motivated individual focused on quality customer service to join our team to fill the position of Business Sales Specialist.

General Summary

Sells business solutions to commercial customers.  Follows up on sales leads and informs and educates potential customers of available products and services. Defines potential customer needs, finds solutions, develops proposals and sales presentations, and closes the sale. Maintains contact with existing customer base to capitalize on new sales opportunities. Follows up with customers to ensure customer satisfaction.

Essential Job Functions

  • Sells business solutions and telecommunications equipment by identifying, researching and contacting potential customers.
  • Follows up on sales leads from technicians, advertisements, and promotions. Informs and educates potential customers of available products and services.
  • Defines potential customer needs, find solutions, develops proposals and sales presentations, and closes the sale. Works with sales engineers on complex customer solutions. Coordinates with multiple departments to fulfill customer needs.
  • Maintains contact with existing customer base and capitalizes on any new sales opportunities by introducing new technologies, products and services to support client operations.
  • Performs all other related duties as assigned by management.

Minimum Qualifications

  • High school diploma or equivalent plus one to three years of previous sales experience required.
  • Excellent written and oral communication skills.
  • Excellent listener.
  • Professional appearance and integrity.
  • Critical thinking and problem-solving.
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint).

Knowledge, Skills and Abilities

  • Knowledge of telecommunications technology, products and services.
  • Knowledge of company products and services.
  • Knowledge of company policies and procedures.
  • Knowledge of management principles and practices.
  • Knowledge of sales practices and principles.
  • Skill in operating office equipment.
  • Skill in identifying and resolving problems.
  • Skill in oral and written communication.
  • Skill in persuasion techniques.
  • Skill in negotiating.
  • Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to pay close attention to detail.
  • Ability to make sound decisions using information at hand.

Additional Comments:

CVTC and its affiliates offers competitive compensation and a comprehensive benefits package as well as a challenging work environment.  CVTC conducts background checks as well as pre-employment and random post-hire drug screenings.  If you are interested in joining our team, please submit for confidential consideration a cover letter, resume and three professional references to jobinquiry@cvctx.com or mail to Colorado Valley Telephone Cooperative, Inc., Attn: Human Resources Department, P.O. Box 130, La Grange, TX 78945. E.O.E.

Job Location:

La Grange, TX

Contact Information:

Human Resources: 979-242-5911

Customer Relations Assistant

Job Title:

Customer Relations Assistant

Company Name:

Colorado Valley Telephone Cooperative, Inc.

Job Description:

Colorado Valley Telephone Cooperative, Inc. (CVTC) was established in 1953 and is located in rural Central Texas, midway between Austin and Houston.  We offer our members and customers local and long distance telephone service as well as high-speed broadband services.  We are one of the largest companies in Fayette County and are committed to giving back to our community.

CVTC is seeking a highly motivated individual focused on quality customer service to join our team to fill the position of Customer Relations Assistant.

General Summary

Serves as primary point of contact for new customers.  Assists customers with billing inquiries, new service requests, upgrades and disconnects. Completes paperwork for service applications and disconnects. Sells and promotes services of the company while dealing with new and existing customers.

Essential Job Functions

  • Provides customer service by assisting customers with billing inquiries, new service requests, service plan changes, disconnects, service questions and concerns.
  • Completes appropriate paperwork for service plan changes and disconnects.
  • Handles reconnects of services of customers with late payments. Performs collection functions on delinquent accounts.
  • Promotes and sells services to new and existing customers.
  • Develops and sends correspondence to customers including membership letters, welcome packets, etc.
  • Performs all other related duties as assigned by Management.

Minimum Qualifications

  • High school diploma or equivalent plus one year of customer service experience.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office Suite.

Knowledge, Skills and Abilities

  • Knowledge of company products and services.
  • Knowledge of company policies and procedures.
  • Knowledge of general office procedures.
  • Knowledge of basic cashiering practices.
  • Skill in operating various office equipment such as personal computer, copier, fax and telephone systems.
  • Skill in prioritizing and completing multiple projects.
  • Skill in identifying problems and resolutions.
  • Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner.
  • Ability to maintain confidentiality.
  • Ability to follow written and oral instructions.
  • Ability to work with frequent interruptions.
  • Ability to pay close attention to detail.

Additional Comments:

CVTC and its affiliates offers competitive compensation and a comprehensive benefits package as well as a challenging work environment.  CVTC conducts background checks as well as pre-employment and random post-hire drug screenings.  If you are interested in joining our team, please submit for confidential consideration a cover letter, resume and three professional references to jobinquiry@cvctx.com or mail to Colorado Valley Telephone Cooperative, Inc., Attn: Human Resources Department, P.O. Box 130, La Grange, TX 78945. E.O.E.

Job Location:

La Grange, TX

Contact Information:

Human Resources: 979-242-5911

Broadband Deployment Installer/Repairer

Job Title:

Broadband Deployment Installer/Repairer

Company Name:

Colorado Valley Telephone Cooperative, Inc.

Job Description:

Colorado Valley Telephone Cooperative, Inc. (CVTC) was established in 1953 and is located in rural Central Texas, midway between Austin and Houston.  We offer our members and customers local and long distance telephone service as well as high-speed broadband services.  We are one of the largest companies in Fayette County and are committed to giving back to our community.

CVTC is seeking a highly motivated individual focused on quality customer service to join our team to fill the position of a Broadband Deployment Installer/Repairer.

General Summary

Installs, maintains, and services customer premises equipment. Typically installs copper and fiber drop wires including buried and aerial, station protectors, network interface devices, DSL as well as wireless Internet.  Also performs initial wiring or rewiring for new subscriber systems.  Explains equipment and services and answers customer questions. Completes all installation and repair related forms and reports.

Essential Job Functions

  • Installs new services and equipment for subscribers by installing drop wires, station protections and network interface devices. Wires new systems using appropriate tools.
  • Maintains and repairs existing equipment by using test sets to locate line trouble.
  • Determines necessary repairs which may include repairing wiring, station protectors, ground connections, running new wires and replacing jacks, lids and pedestals as needed.
  • Completes all installation and repair related forms and reports.
  • Confers with customers to further determine problems and acceptable resolutions.
  • Installs and maintains equipment for diversified telco services including wireless and fiber services.
  • On-Call Rotation.
  • Must be able to climb ladder and other structures as needed; uses bucket truck when required. Lifts and carries loads of at least 50 lbs.
  • Promotes a positive and professional image of the company to customers, co-workers, contractors, Management and others.
  • Perform all other related duties as assigned by Management.

Minimum Qualifications

  • High school diploma or equivalent.
  • One to two years of telecommunications schooling or equivalent work experience.
  • One to two years of experience in the installation and maintenance of telecommunications equipment.
  • Excellent written and oral communication skills.
  • Proficiency with Microsoft Office Suite (Outlook, Word & Excel).

Knowledge, Skills and Abilities

  • Knowledge of basic electronics, specification sheets and circuit diagrams.
  • Knowledge of telecommunications plant equipment operations and maintenance.
  • Knowledge of local exchange distribution network facilities.
  • Knowledge of company products and services.
  • Skill in operating service equipment including various hand tools and testing equipment.
  • Ability to follow company policies and procedures.
  • Ability to communicate with co-workers, customers and various business contacts in a professional and courteous manner.
  • Ability to read and interpret documents such as maps, staking sheets, and operating and maintenance instruction manuals.
  • Ability to pay close attention to detail.
  • Ability to evaluate, test and repair sophisticated equipment.
  • Ability to improve or redesign procedures for specific installation/repair problems.
  • Ability to work independently and make sound technical decisions using information at hand.
  • Ability to effectively function as a team player.
  • Ability to obtain and maintain a valid Driver’s License with a satisfactory driving record.
  • Highly motivated and a self-starter.
  • Tower climbing skill and ability a plus.
  • Networking knowledge a plus.
  • Technical experience with fiber a plus.

Additional Comments:

CVTC and its affiliates offer competitive compensation and a comprehensive benefits package as well as a challenging work environment.  CVTC conducts background checks as well as pre-employment and random post-hire drug screenings.  If you are interested in joining our team, please submit for confidential consideration a cover letter, resume and three professional references to jobinquiry@cvctx.com or mail to Colorado Valley Telephone Cooperative, Inc., Attn: Human Resources Department, P.O. Box 130, La Grange, TX 78945. E.O.E.

Job Location:

La Grange, TX

Contact Information:

Human Resources: 979-242-5911

Network Engineer

Job Title:

Network Engineer

Company Name:

Colorado Valley Telephone Cooperative, Inc.

Job Description:

Colorado Valley Telephone Cooperative, Inc. (CVTC) was established in 1953 and is located in rural Central Texas, midway between Austin and Houston.  We offer our members and customers local and long distance telephone service as well as high-speed broadband services.  We are one of the largest companies in Fayette County and are committed to giving back to our community.

CVTC is seeking a highly motivated individual focused on quality customer service to join our team to fill the position of a Network Engineer.

General Summary

Installs, configures, maintains, monitors, and troubleshoots telco’s and/or customers’ wireless network and data networks system to ensure a stable operation at all times.  This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links within the company and customer networks.  Performs system maintenance and troubleshooting, diagnosis and repair of company and/or customer networks.

Essential Job Functions

  • Install, configure, maintain, and monitors company networks to support fiber, copper, and fixed wireless needs.
  • Develop security procedures and respond to notifications to eliminate threats to network equipment.
  • Troubleshoot and resolve network problems.
  • Ensure network meets company needs for end-users by analyzing data traffic and monitoring network performance.
  • Implement network policies, procedures, and standards.
  • Promotes a positive and professional image of the company to customers, co-workers, contractors, Management and others.
  • Maintain current industry knowledge.
  • Support on-call work on nights and weekends as needed.
  • May train users.

Minimum Qualifications

  • High school diploma and three to four years of equivalent experience.
  • Bachelor’s degree in information technology preferred.
  • 2+ years’ successful network troubleshooting experience.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office Suite.
  • CBRS CPI certification a plus.

Knowledge, Skills and Abilities

  • Knowledge of LAN/WAN design.
  • Knowledge in Fixed Wireless design.
  • Knowledge of TCP/IP and basic routing protocols (BGP, EIGRP, RIP, OSPF).
  • Skill in using network equipment such as routers, servers, switches, and modems.
  • Skill in problem solving and resolution.
  • Skill in reading and interpreting technical documents and information.
  • Ability to organize and prioritize multiple work assignments.
  • Ability to function as a team player.

Additional Comments:

CVTC and its affiliates offer competitive compensation and a comprehensive benefits package as well as a challenging work environment.  CVTC conducts background checks as well as pre-employment and random post-hire drug screenings.  If you are interested in joining our team, please submit for confidential consideration a cover letter, resume and three professional references to jobinquiry@cvctx.com or mail to Colorado Valley Telephone Cooperative, Inc., Attn: Human Resources Department, P.O. Box 130, La Grange, TX 78945. E.O.E.

Job Location:

La Grange, TX

Contact Information:

Human Resources: 979-242-5911

Engineering Technician

Job Title:

Engineering Technician

Company Name:

Colorado Valley Telephone Cooperative, Inc.

Job Description:

Colorado Valley Telephone Cooperative, Inc. (CVTC) was established in 1953 and is located in rural Central Texas, midway between Austin and Houston.  We offer our members and customers local and long distance telephone service as well as high-speed broadband services.  We are one of the largest companies in Fayette County and are committed to giving back to our community.

CVTC is seeking a highly motivated individual focused on quality customer service to join our team to fill the position of an Engineering Technician.

General Summary

Under supervision, plan and prepare CAD drawings for construction of new and removal or rearrangement of existing aerial and underground lines, cables, and conduits.  Assist with considering existing and future service demand, available and existing lines, and economic factors to determine new construction or rearrangements and removals required.  Selects construction routes and determines equipment requirements.  Prepares detailed construction and installation drawings and estimates equipment, labor, and material quantities.  Interacts with customer and construction contractor crews during the facility build.

Essential Job Functions

  • Prior to preparing Engineering documents, perform a field visit to meet with customer and determine proposed facility routes and determine quantities needed for construction.
  • Plan and prepare drawings and staking sheets for new construction, removal or rearrangement of existing aerial or underground lines, cables, and conduits.
  • Ensure compliance with RUS and industry specifications by staking all lines to be built.
  • Organize and file necessary paperwork and staking sheets.
  • Select routing of path creation and determines equipment requirements as appropriate.
  • Prepare detailed construction and installation drawings. Estimates equipment, labor, and material quantities.
  • Prepare necessary jurisdictional permits. (TxDoT, county, railroad crossing, pole attachments)
  • Responsible for maintaining accurate and up-to-date facility record changes resulting from network construction using GIS Mapping system (CADTel) and facility assignment and service order management system (NISC).
  • Requires the ability to work outside at times and meet with customers on location.
  • Able to work with other departments in the course of work order construction and completion.
  • Promote a positive and professional image of the company to customers, co-workers, contractors, Management, and others.
  • Maintain a current and valid driver’s license to perform the duties of this position.
  • Perform all other related duties as assigned by Management.

Minimum Qualifications

  • High school diploma or equivalent plus two to four years of relevant experience.
  • Bachelor’s degree preferred.
  • Broadband Deployment Installer/Repairer experience preferred.
  • Excellent writing and speaking abilities.
  • Proficiency with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint).
  • Knowledge of CADTel and/or NISC a plus.

Knowledge, Skills and Abilities

  • Knowledge of telecommunications construction and engineering practices and principles.
  • Knowledge of right-of-way easements, procedures, and policies.
  • Knowledge and experience in telephone engineering including, but not limited to, the design of buried and aerial, copper cable and fiber optic cable is essential.
  • Knowledge and proficiency with cable numbering in reference to color codes, binders, and buffer tubes.
  • Knowledge and proficiency with cable numbering in reference to assignments and/or planning.
  • Skill in operating various office equipment such as personal computer, various software programs and telephone systems.
  • Skill in problem identification and resolution.
  • Skill in reading and interpreting technical documents and forms including work orders, staking sheets, schematics, and specification manuals.
  • Ability to communicate with customers, co-workers, and various business contacts in a professional and courteous manner.
  • Ability to organize and prioritize multiple work assignments, accurately.
  • Ability to pay close attention to detail.
  • Ability to work independently.
  • Ability to make sound decisions using information at hand.
  • Ability to display a positive attitude and effectively function as a team player.

Additional Comments:

CVTC and its affiliates offer competitive compensation and a comprehensive benefits package as well as a challenging work environment.  CVTC conducts background checks as well as pre-employment and random post-hire drug screenings.  If you are interested in joining our team, please submit for confidential consideration a cover letter, resume and three professional references to jobinquiry@cvctx.com or mail to Colorado Valley Telephone Cooperative, Inc., Attn: Human Resources Department, P.O. Box 130, La Grange, TX 78945. E.O.E.

Job Location:

La Grange, TX

Contact Information:

Human Resources: 979-242-5911

Operations Manager

Job Title:

Operations Manager

Company Name:

Colorado Valley Telephone Cooperative, Inc.

Job Description:

Colorado Valley Telephone Cooperative, Inc. (CVTC) was established in 1953 and is located in rural Central Texas, midway between Austin and Houston.  We offer our members and customers local and long distance telephone service as well as high-speed broadband services.  We are one of the largest companies in Fayette County and are committed to giving back to our community.

CVTC is seeking a highly motivated individual focused on quality customer service to join our team to fill the position of Operations Manager.

General Summary

The Operations Manager directs all telco plant operations for both ILEC and CLEC, including managing the construction, replacement, removal, and maintenance of aerial and buried cable, fixed wireless infrastructure and facilities construction and maintenance. Ensures that personnel understand RUS specifications, safety procedures, and preventive maintenance operations, including bonding and grounding of digital switching equipment installations. Develops and maintains records to allow reference, analysis, and monitoring of all plant components and equipment. Recommends major improvements to plant and equipment. Initiates or recommends purchases of equipment, tools and supplies. Directs all activities of purchasing and operations.

Essential Job Functions

  • Directs activities of outside plant, engineering and installation/repair through subordinate managers. Provides leadership to all areas of operations to ensure highest levels of customer service, quality, and cost effectiveness of products and services.
  • Directs all plant operations by assigning work, checking quality of work, answering questions, handling personnel issues and monitoring work flow to ensure timely completion of construction, replacement, removal and maintenance of cable, equipment and facilities.
  • Directs work with independent contractors and consultants on projects too large for Cooperative staff.
  • Ensures personnel understand RUS specifications, safety procedures and preventive maintenance operations including bonding and grounding of digital switching equipment installations.
  • Ensures that cooperative vehicles and equipment are regularly inspected and maintained.
  • Develops and maintains plant records to ensure information is available for reference, analysis and monitoring of plant operations and equipment.
  • Develops operations budget, authorizes expenditures and oversees projects to ensure business plan objectives are met.
  • Develops and improves internal processes and procedures.
  • Analyzes plant operations and makes recommendations for improvements to plant and equipment.
  • Maintains plant inventory by monitoring supply levels, determining needs and purchasing equipment, tools and supplies as needed.
  • Identifies, researches and recommends new products, services and technologies to top management. Evaluates market demand and makes recommendations for implementation.
  • Directs activities of purchasing and operations.

Minimum Qualifications

  • Bachelor’s degree in engineering or equivalent experience plus five to seven years of telephone plant operations experience with at least 5 to 7 years in a management role.
  • Excellent written and oral communication skills.
  • Proficiency with Microsoft Office Suite (Outlook, Word & Excel).

Knowledge, Skills and Abilities

  • Knowledge of telecommunications construction and maintenance requirements and regulations.
  • Knowledge of telecommunications equipment, networks and processes including fiber optics, FTTH, fixed wireless and DSL.
  • Knowledge of communications technology and industry trends including an understanding of telecommunication networks, data networks, Voice over IP systems and network management.
  • Knowledge of management principles and practices.
  • Knowledge of company products and services.
  • Knowledge of company policies and procedures.
  • Knowledge of telephone industry regulations.

Additional Comments:

CVTC and its affiliates offers competitive compensation and a comprehensive benefits package as well as a challenging work environment.  CVTC conducts background checks as well as pre-employment and random post-hire drug screenings.  If you are interested in joining our team, please submit for confidential consideration a cover letter, resume and three professional references to jobinquiry@cvctx.com, or mail to Colorado Valley Telephone Cooperative, Inc., Attn: Human Resources Department, P.O. Box 130, La Grange, TX 78945. E.O.E.

Job Location:

La Grange, TX

Contact Information:

Human Resources: 979-242-5911

Fiber Splicer

Job Title:

Fiber Splicer

Company Name:

Colorado Valley Telephone Cooperative, Inc.

Job Description:

Colorado Valley Telephone Cooperative, Inc. (CVTC) was established in 1953 and is located in rural Central Texas, midway between Austin and Houston.  We offer our members and customers local and long distance telephone service as well as high-speed broadband services.  We are one of the largest companies in Fayette County and are committed to giving back to our community.

CVTC is seeking a highly motivated individual focused on quality customer service to join our team to fill the position of a Fiber Splicer.

General Summary

Prepares cable, splices and tests fiber cable.  Splicing fiber in buried, aerial and indoor locations. Able to make fiber terminations at Central office, remote or customer location.  Document results of splicing and testing.  Will be splicing new construction fiber as well as working on and maintaining existing fiber in-service.

Essential Job Functions

  • Splices fiber cables and cuts terminals for new construction. Maintains and repairs new cable plant and fiber optic lines by opening and terminating fibers.
  • Maintains cable system by testing to locate trouble, opening cable to repair or replace defective sections, and closing and sealing cable.
  • Identifies counts, and prepares for splicing as directed by engineering document.
  • Transfers customers’ service from one cable and/or terminal to another by reworking cut sheets and assigning counts.
  • Must be willing to work overtime and schedule night cuts and outage restorations.
  • On-Call Rotation.
  • Must be able to climb ladder and other structures as needed; uses bucket truck when required. Lifts and carries loads of at least 50 lbs.
  • Must have valid driver’s license.
  • Required to participate in continuing education as required to improve job function.
  • Promotes a positive and professional image of the company to customers, co-workers contractors, Management and others.
  • Perform all other related duties as assigned by Management.

Minimum Qualifications

  • High school diploma or equivalent.
  • One to two years of telecommunications schooling or equivalent work experience.
  • One to two years of experience in the installation and maintenance of telecommunications equipment.
  • Minimum one year of specific experience in splicing fiber cable.
  • Must be able to discern colors.
  • Excellent written and oral communication skills.
  • Proficiency with Microsoft Office Suite (Outlook, Word, & Excel).

Knowledge, Skills and Abilities

  • Knowledge of basic electronics, specification sheets and circuit diagrams.
  • Knowledge of telecommunications plant equipment operations and maintenance.
  • Knowledge of local exchange distribution network facilities.
  • Knowledge of telecommunication construction and cable installation practices and procedures.
  • Knowledge of voice communications and digital technology.
  • Knowledge of company products and services.
  • Knowledge of company policies and procedures.
  • Knowledge of fiber color codes.
  • Familiar with OTDR and fiber testing.
  • Skill in reading cable schematics, fiber count reports and verification reports.
  • Skill in operating service equipment including various hand tools and testing equipment.
  • Ability to communicate with co-workers, customers and various business contacts in a professional and courteous manner.
  • Ability to read and interpret documents such as maps, staking sheets, and operating and maintenance instruction manuals.
  • Ability to pay close attention to detail.
  • Ability to evaluate, test and repair sophisticated equipment.
  • Ability to improve or redesign procedures for specific installation/repair problems.
  • Ability to troubleshoot and make sound technical decisions using information at hand.
  • Ability to effectively function as a team player.
  • Ability to obtain and maintain a valid Driver’s License with a satisfactory driving record.
  • Ability to work independently and maintain high degree of organization.
  • Ability to create and maintain a clean and well-organized finished product in terminating fiber in office, at customer location, or in splice closure in the field.
  • Highly motivated and a self-starter.

Additional Comments:

CVTC offers competitive compensation and a comprehensive benefits package as well as a challenging work environment.  CVTC conducts background checks as well as pre-employment and random post-hire drug screenings.  If you are interested in joining our team, please submit for confidential consideration a cover letter, resume and three professional references to jobinquiry@cvctx.com, or mail to Colorado Valley Telephone Cooperative, Inc., Attn: Human Resources Department, P.O. Box 130, La Grange, TX 78945. E.O.E.

Job Location:

La Grange, TX

Contact Information:

Human Resources
979-242-5911